Policy for the management of personal data and cookies

Personal data management

Data controller:

The data controller is NEW SOFTWARE, a «Société par Action Simplifiée» with registered capital of 87, 190€ – Registered in the Paris Trade and Companies Register under the number 398 023 036, with Headquaters at 17 rue de l’Arrivée 75015 Paris. NEW SOFTWARE is represented by its Chairman, FUNECAP HOLDING. The data controller can be contacted as follows:

Purposes of data processing:

The Company collects the data of the person who has placed an order in the name and on behalf of the orderer “the Orderer” for the purposes, first and foremost, of performing the services covered by the contract formed by the GTCs and the order form signed by the Orderer, as well as to offer the Orderer services complementary to the Contract. To this end, the data provided by the Orderer may be communicated to the Company’s employees, subsidiaries of the FUNECAP Group and the Company’s service providers and subcontractors, to the extent necessary to perform the services.

Once the contract has been fulfilled, the Orderer’s contact details may be used by the Company and FUNECAP Group companies to send offers to the Orderer. The Orderer may, at any time, object to such use of his/her details in accordance with the article on the right to object below.

Categories of data concerned:

The data collected by the Company is all the data required to perform the services covered by the contract between the Company and the Orderer: data related to the Orderer’s identity, contact details and relationship with the deceased, data related to the organization of the funeral.

Data conservation period:

Unless the Orderer exercises his right to object, the Orderer’s contact details are kept for canvassing purposes for a period of three years from the end of the relationship.

The remaining data are kept only for as long as is necessary for the performance of the services. However, in the case of contracts concluded electronically, the contract is archived by the Company for a period of 10 years, in accordance with the terms of article L.213-1 of the French Consumer Code.

Access, rectification and deletion rights - Objection rights - Portability rights:

In compliance with current legislation, Orderers have the right to access, rectify and delete their personal data. They also have a right to migration and a right to object to the use of their data. These rights may be exercised by sending an e-mail to the following address:

You are also informed of your right to define general or specific directives concerning the fate of your personal data after your death, under the conditions defined in article 85 of Law n°78-17 of January 6, 1978. General directives may be registered with a trusted digital third party certified by the Commission Nationale de l’Informatique et des Libertés. Specific directives concerning the present process must be registered at The individual may modify or revoke his or her instructions at any time and may designate a person to carry them out.


In the event of complaints concerning the processing of personal data, the Orderer is invited to contact the Company at the following address:

In the event of the Orderer’s dissatisfaction regarding the Company’s processing of his or her data, and in particular in the event of the Company’s refusal to exercise his or her right of objection, access or rectification, the Orderer may file a complaint with the CNIL at any time and/or refer the matter to the Public Prosecutor within three years (in the event of refusal to exercise the right of objection) or one year (in the event of refusal to exercise the right of access) of the date of notification of the refusal decision.

Cookie management

List of cookies

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first party cookies. We also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.

More specifically, we use cookies and other tracking technologies for the following purposes:

  • Assisting you in navigation;
  • Assisting in registration to our events, login, and your ability to provide feedback;
  • Analyzing your use of our products, services or applications;
  • Assisting with our promotional and marketing efforts (including behavioral advertising)

Below is a detailed list of the cookies we use on our website. Our website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories:

Strictly necessary cookies

These cookies are necessary for the operation of the website and cannot be deactivated in our systems. They are generally set as a response to actions you have taken that constitute a request for services, such as setting your privacy preferences, logging in or filling in forms. You can configure your browser to block or be informed of the existence of these cookies, but some parts of the website may be affected. These cookies do not store any personal identification information.

Used cookies
Period of validity
This cookie is set by the GDPR Cookie Consent plugin. Cookies are used to store user consent for cookies in the “Necessary” category.
Internal cookies
11 months
CookieLawInfoConsent, cli_user_preference
These cookies are set by the GDPR Cookie Consent plugin and are used to store whether or not the user has consented to the use of cookies. They do not store any personal data.
Internal cookies
11 months
This cookie is set by the GDPR Cookie Consent plugin. It is used to store your response to the site’s cookie policy and only users who have accepted have this cookie. It does not store any personal data.
Internal cookies
11 months
This cookie enables communication between the web server and the browser, and temporarily stores information about your session. It ensures, for example, that you do not have to fill out a form completely again if you reload the page or make a mistake.
Internal cookies
This cookie is set by the WPML plugin. It stores language settings.
Internal cookies

Accepting cookies - modifying choices and withdrawing consent

When you visit our website, you will be informed of the possibility of cookies or equivalent being installed on your terminal, by the information banner which refers you to the present information notice, and you will be invited to configure your choices regarding your acceptance or refusal of all or part of the cookies.

You can modify these choices and in particular withdraw any consent you may have given at any time by clicking on the button below.

Customize cookies

You are presumed to have refused your consent to the installation of cookies on your terminal and the collection of data via these tracers by continuing to browse the site.

When you accept cookies, the cookies embedded in the pages may be stored temporarily in a dedicated space on your terminal, where they can only be read by the sender of the cookies.

List of data controllers for cookies other than NEW SOFTWARE

Social network and search engine cookies are intended to enable social networks and search engines to target the advertising they display on their platforms, and to enable users to use social network sharing tools.

For more information on how your personal data are used in this context, we invite you to consult the privacy policies of the platforms concerned, which manage their cookies directly:

  • Facebook – Whatsapp
  • Twitter
  • LinkedIn
  • Google
  • Bing
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